Pattern library
Reusable AI pattern templates
Reviewed capability shapes for GenAI, RAG, predictive ML, computer vision, automation and agentic workflows across enterprise, SME, government, defense and regulated contexts. These are pattern templates — not verified client case studies. No invented ROI, clients or outcomes.
Enterprise GenAI drafting with human approval
Pattern templateGenerative AI · Enterprise
Draft internal communications or documents with mandatory human review before release.
Problem shape: Knowledge workers spend disproportionate time on first drafts of routine documents.
Metric categories (not outcomes)- cycle time to first draft
- human edit rate
- policy exception rate
Control themes- human approval gate
- prompt/output logging
- data-classification filter
SME customer-reply drafting assistant
Pattern templateGenerative AI · SME
Suggest reply drafts for common customer questions; agent always sends the final message.
Problem shape: Small teams lack capacity to answer repetitive inquiries consistently.
Metric categories (not outcomes)- time to first response
- reply acceptance rate
Control themes- PII redaction
- human send control
- tone/brand checklist
Public-service correspondence drafting
Pattern templateGenerative AI · Government
Assist caseworkers drafting citizen correspondence with mandatory supervisor release.
Problem shape: Case volumes create backlog on routine correspondence.
Metric categories (not outcomes)- correspondence backlog
- supervisor rejection rate
Control themes- records retention
- accessibility review
- appeal path
Mission planning narrative assistant (non-operational)
Pattern templateGenerative AI · Defense
Support staff officers drafting planning narratives offline from operational systems.
Problem shape: Planning staff spend time reformatting known inputs into narrative form.
Metric categories (not outcomes)- staff hours on narrative packaging
Control themes- air-gap / offline mode
- classification boundary
- no autonomous action
Regulated disclosure draft assistant
Pattern templateGenerative AI · Regulated industry
Help prepare first drafts of regulated disclosures; compliance owns release.
Problem shape: Disclosure cycles consume scarce compliance capacity on formatting and first pass.
Metric categories (not outcomes)- draft turnaround
- compliance rework rate
Control themes- regulated lexicon filter
- dual control release
- audit trail
Enterprise policy Q&A over approved corpus
Pattern templateRetrieval-augmented generation (RAG) · Enterprise
Answer employee questions only from a curated, versioned policy corpus with citations.
Problem shape: Employees cannot reliably find the current approved policy answer.
Metric categories (not outcomes)- citation coverage
- unsupported-answer rate
- time-to-answer
Control themes- corpus ACL
- citation required
- stale-document flag
SME product-handbook assistant
Pattern templateRetrieval-augmented generation (RAG) · SME
Retrieve answers from the company's product handbook with source links.
Problem shape: New hires and partners ask the same handbook questions repeatedly.
Metric categories (not outcomes)- deflection of repeat questions
- handbook hit rate
Control themes- single source of truth
- no external web browse
Citizen guidance retrieval with citations
Pattern templateRetrieval-augmented generation (RAG) · Government
Retrieve published guidance for citizens with clear citations and 'not legal advice' notice.
Problem shape: Citizens struggle to navigate fragmented published guidance.
Metric categories (not outcomes)- citation presence
- escalation to human rate
Control themes- published-corpus only
- disclaimer
- language accessibility
Doctrine library retrieval (classified-aware)
Pattern templateRetrieval-augmented generation (RAG) · Defense
Retrieve from an authorized doctrine library; refuse out-of-corpus questions.
Problem shape: Staff lose time locating the correct doctrine excerpt.
Metric categories (not outcomes)- retrieval precision proxies
- refuse rate for OOD queries
Control themes- classification labels
- need-to-know ACL
- no generative freestyle
Procedure retrieval for frontline staff
Pattern templateRetrieval-augmented generation (RAG) · Regulated industry
Return the current approved procedure step with version stamp.
Problem shape: Frontline staff risk using outdated printed procedures.
Metric categories (not outcomes)- version match rate
- procedure open-to-action time
Control themes- version pinning
- offline cache policy
- change notification
Enterprise demand / workload forecast support
Pattern templatePredictive ML · Enterprise
Produce forecasts as decision support; planners own the plan.
Problem shape: Planners lack timely signal on demand shifts.
Metric categories (not outcomes)- forecast residual error band
- planner override rate
Control themes- feature lineage
- drift monitoring
- human plan ownership
SME inventory replenishment signal
Pattern templatePredictive ML · SME
Flag SKUs likely to stock out; purchasing confirms orders.
Problem shape: Stockouts and overstock both hurt cash and service.
Metric categories (not outcomes)- stockout incidents
- excess inventory days
Control themes- supplier lead-time assumptions documented
- human order confirm
Service demand forecast for staffing
Pattern templatePredictive ML · Government
Forecast expected service volumes to inform staffing — not automated rostering.
Problem shape: Demand spikes create citizen wait times.
Metric categories (not outcomes)- wait-time trend
- forecast vs actual band
Control themes- fairness review
- no automated denial of service
Logistics demand signal (support systems)
Pattern templatePredictive ML · Defense
Estimate consumable demand for logistics planning with human confirmation.
Problem shape: Logistics planners need earlier demand signals for consumables.
Metric categories (not outcomes)- fill-rate trend
- planner acceptance
Control themes- non-operational scope
- model card
- human confirmation
Risk-score decision support (non-binding)
Pattern templatePredictive ML · Regulated industry
Surface a risk score to underwriters/analysts; humans make the decision.
Problem shape: Analysts need consistent risk signals without ceding authority.
Metric categories (not outcomes)- override rate
- documentation completeness
Control themes- explainability summary
- adverse-action process
- model monitoring
Enterprise visual inspection assist
Pattern templateComputer vision · Enterprise
Flag potential defects on a line; quality engineers confirm disposition.
Problem shape: Manual inspection misses intermittent defects under volume.
Metric categories (not outcomes)- false-positive rate band
- engineer confirm latency
Control themes- lighting/calibration SOP
- human disposition
- privacy of workers
SME shelf / stock visual check
Pattern templateComputer vision · SME
Detect empty shelf facings from store cameras or handheld photos for staff follow-up.
Problem shape: Small retailers lack continuous shelf auditing capacity.
Metric categories (not outcomes)- facing gap detection rate
- staff follow-up completion
Control themes- camera purpose notice
- no biometric ID
- human restock action
Infrastructure condition photo triage
Pattern templateComputer vision · Government
Triage citizen/inspector photos of infrastructure issues for work-order queueing.
Problem shape: Inspection photo backlogs delay maintenance prioritization.
Metric categories (not outcomes)- triage latency
- misroute rate
Control themes- geolocation minimization
- human work-order create
Equipment condition assist (non-targeting)
Pattern templateComputer vision · Defense
Assist maintainers reviewing equipment condition imagery; no targeting use.
Problem shape: Maintainers need consistent first-pass condition cues.
Metric categories (not outcomes)- maintainer acceptance
- rework after assist
Control themes- explicit non-targeting scope
- classification handling
Safety PPE compliance assist
Pattern templateComputer vision · Regulated industry
Flag possible PPE non-compliance for supervisor follow-up — not automated discipline.
Problem shape: Safety teams cannot watch every zone continuously.
Metric categories (not outcomes)- flag precision proxies
- supervisor follow-up rate
Control themes- no automated sanctions
- worker notice
- retention limits
Enterprise invoice field extraction + queue
Pattern templateAutomation / RPA+ · Enterprise
Extract invoice fields into AP queue; clerks confirm before posting.
Problem shape: AP clerks re-key high volumes of similar invoices.
Metric categories (not outcomes)- straight-through candidate rate
- clerk correction rate
Control themes- dual control posting
- vendor master checks
SME order-status status sync
Pattern templateAutomation / RPA+ · SME
Push order status updates from system of record to customer channels with templates.
Problem shape: Owners manually copy status into email/chat.
Metric categories (not outcomes)- manual status touches
- customer chase messages
Control themes- template approval
- PII minimization
Form intake validation assist
Pattern templateAutomation / RPA+ · Government
Validate required fields and attachments on intake forms before case creation.
Problem shape: Incomplete submissions create rework loops for citizens and staff.
Metric categories (not outcomes)- incomplete submission rate
- rework cycles
Control themes- accessibility
- clear error messages
- human exception path
Support-ticket routing assist
Pattern templateAutomation / RPA+ · Defense
Suggest ticket routing for IT/support desks; agents confirm assignment.
Problem shape: Misrouted tickets delay resolution.
Metric categories (not outcomes)- first-route accuracy proxies
- agent override rate
Control themes- no auto-close
- audit of overrides
KYC document checklist automation
Pattern templateAutomation / RPA+ · Regulated industry
Check that required KYC documents are present before analyst review.
Problem shape: Analysts waste time on incomplete KYC packs.
Metric categories (not outcomes)- pack completeness rate
- analyst idle waits
Control themes- retention rules
- human KYC decision
Enterprise research agent with human checkpoints
Pattern templateAgentic workflow · Enterprise
Agent gathers internal sources into a brief; human approves any external send or action.
Problem shape: Analysts spend cycles assembling known internal sources.
Metric categories (not outcomes)- brief assembly time
- checkpoint rejection rate
Control themes- tool allow-list
- kill switch
- action limits
SME scheduling agent (propose only)
Pattern templateAgentic workflow · SME
Propose meeting or job slots; human confirms bookings.
Problem shape: Owners lose time coordinating schedules across channels.
Metric categories (not outcomes)- propose-to-confirm latency
- cancelled proposes
Control themes- no silent booking
- calendar write gated
Case preparation agent with officer control
Pattern templateAgentic workflow · Government
Assemble case packs from approved systems; officer decides next step.
Problem shape: Officers spend time gathering the same case artifacts repeatedly.
Metric categories (not outcomes)- pack completeness
- officer edit distance
Control themes- segregation of duties
- no auto-decision
- audit log
Logistics coordination agent (advisory)
Pattern templateAgentic workflow · Defense
Propose logistics coordination steps inside policy bounds; human executes.
Problem shape: Coordination overhead slows routine logistics tasks.
Metric categories (not outcomes)- proposal acceptance
- policy violation blocks
Control themes- sandbox
- kill switch
- no weapon/targeting tools
Compliance evidence gathering agent
Pattern templateAgentic workflow · Regulated industry
Collect evidence artifacts for a control test; compliance reviewer closes the finding.
Problem shape: Evidence chase consumes audit cycles.
Metric categories (not outcomes)- evidence pack lead time
- re-open rate
Control themes- read-only connectors preferred
- human close only
