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Pattern library

Reusable AI pattern templates

Reviewed capability shapes for GenAI, RAG, predictive ML, computer vision, automation and agentic workflows across enterprise, SME, government, defense and regulated contexts. These are pattern templates — not verified client case studies. No invented ROI, clients or outcomes.

  • Enterprise GenAI drafting with human approval

    Pattern template

    Generative AI · Enterprise

    Draft internal communications or documents with mandatory human review before release.

    Problem shape: Knowledge workers spend disproportionate time on first drafts of routine documents.

    Metric categories (not outcomes)
    • cycle time to first draft
    • human edit rate
    • policy exception rate
    Control themes
    • human approval gate
    • prompt/output logging
    • data-classification filter
  • SME customer-reply drafting assistant

    Pattern template

    Generative AI · SME

    Suggest reply drafts for common customer questions; agent always sends the final message.

    Problem shape: Small teams lack capacity to answer repetitive inquiries consistently.

    Metric categories (not outcomes)
    • time to first response
    • reply acceptance rate
    Control themes
    • PII redaction
    • human send control
    • tone/brand checklist
  • Public-service correspondence drafting

    Pattern template

    Generative AI · Government

    Assist caseworkers drafting citizen correspondence with mandatory supervisor release.

    Problem shape: Case volumes create backlog on routine correspondence.

    Metric categories (not outcomes)
    • correspondence backlog
    • supervisor rejection rate
    Control themes
    • records retention
    • accessibility review
    • appeal path
  • Mission planning narrative assistant (non-operational)

    Pattern template

    Generative AI · Defense

    Support staff officers drafting planning narratives offline from operational systems.

    Problem shape: Planning staff spend time reformatting known inputs into narrative form.

    Metric categories (not outcomes)
    • staff hours on narrative packaging
    Control themes
    • air-gap / offline mode
    • classification boundary
    • no autonomous action
  • Regulated disclosure draft assistant

    Pattern template

    Generative AI · Regulated industry

    Help prepare first drafts of regulated disclosures; compliance owns release.

    Problem shape: Disclosure cycles consume scarce compliance capacity on formatting and first pass.

    Metric categories (not outcomes)
    • draft turnaround
    • compliance rework rate
    Control themes
    • regulated lexicon filter
    • dual control release
    • audit trail
  • Enterprise policy Q&A over approved corpus

    Pattern template

    Retrieval-augmented generation (RAG) · Enterprise

    Answer employee questions only from a curated, versioned policy corpus with citations.

    Problem shape: Employees cannot reliably find the current approved policy answer.

    Metric categories (not outcomes)
    • citation coverage
    • unsupported-answer rate
    • time-to-answer
    Control themes
    • corpus ACL
    • citation required
    • stale-document flag
  • SME product-handbook assistant

    Pattern template

    Retrieval-augmented generation (RAG) · SME

    Retrieve answers from the company's product handbook with source links.

    Problem shape: New hires and partners ask the same handbook questions repeatedly.

    Metric categories (not outcomes)
    • deflection of repeat questions
    • handbook hit rate
    Control themes
    • single source of truth
    • no external web browse
  • Citizen guidance retrieval with citations

    Pattern template

    Retrieval-augmented generation (RAG) · Government

    Retrieve published guidance for citizens with clear citations and 'not legal advice' notice.

    Problem shape: Citizens struggle to navigate fragmented published guidance.

    Metric categories (not outcomes)
    • citation presence
    • escalation to human rate
    Control themes
    • published-corpus only
    • disclaimer
    • language accessibility
  • Doctrine library retrieval (classified-aware)

    Pattern template

    Retrieval-augmented generation (RAG) · Defense

    Retrieve from an authorized doctrine library; refuse out-of-corpus questions.

    Problem shape: Staff lose time locating the correct doctrine excerpt.

    Metric categories (not outcomes)
    • retrieval precision proxies
    • refuse rate for OOD queries
    Control themes
    • classification labels
    • need-to-know ACL
    • no generative freestyle
  • Procedure retrieval for frontline staff

    Pattern template

    Retrieval-augmented generation (RAG) · Regulated industry

    Return the current approved procedure step with version stamp.

    Problem shape: Frontline staff risk using outdated printed procedures.

    Metric categories (not outcomes)
    • version match rate
    • procedure open-to-action time
    Control themes
    • version pinning
    • offline cache policy
    • change notification
  • Enterprise demand / workload forecast support

    Pattern template

    Predictive ML · Enterprise

    Produce forecasts as decision support; planners own the plan.

    Problem shape: Planners lack timely signal on demand shifts.

    Metric categories (not outcomes)
    • forecast residual error band
    • planner override rate
    Control themes
    • feature lineage
    • drift monitoring
    • human plan ownership
  • SME inventory replenishment signal

    Pattern template

    Predictive ML · SME

    Flag SKUs likely to stock out; purchasing confirms orders.

    Problem shape: Stockouts and overstock both hurt cash and service.

    Metric categories (not outcomes)
    • stockout incidents
    • excess inventory days
    Control themes
    • supplier lead-time assumptions documented
    • human order confirm
  • Service demand forecast for staffing

    Pattern template

    Predictive ML · Government

    Forecast expected service volumes to inform staffing — not automated rostering.

    Problem shape: Demand spikes create citizen wait times.

    Metric categories (not outcomes)
    • wait-time trend
    • forecast vs actual band
    Control themes
    • fairness review
    • no automated denial of service
  • Logistics demand signal (support systems)

    Pattern template

    Predictive ML · Defense

    Estimate consumable demand for logistics planning with human confirmation.

    Problem shape: Logistics planners need earlier demand signals for consumables.

    Metric categories (not outcomes)
    • fill-rate trend
    • planner acceptance
    Control themes
    • non-operational scope
    • model card
    • human confirmation
  • Risk-score decision support (non-binding)

    Pattern template

    Predictive ML · Regulated industry

    Surface a risk score to underwriters/analysts; humans make the decision.

    Problem shape: Analysts need consistent risk signals without ceding authority.

    Metric categories (not outcomes)
    • override rate
    • documentation completeness
    Control themes
    • explainability summary
    • adverse-action process
    • model monitoring
  • Enterprise visual inspection assist

    Pattern template

    Computer vision · Enterprise

    Flag potential defects on a line; quality engineers confirm disposition.

    Problem shape: Manual inspection misses intermittent defects under volume.

    Metric categories (not outcomes)
    • false-positive rate band
    • engineer confirm latency
    Control themes
    • lighting/calibration SOP
    • human disposition
    • privacy of workers
  • SME shelf / stock visual check

    Pattern template

    Computer vision · SME

    Detect empty shelf facings from store cameras or handheld photos for staff follow-up.

    Problem shape: Small retailers lack continuous shelf auditing capacity.

    Metric categories (not outcomes)
    • facing gap detection rate
    • staff follow-up completion
    Control themes
    • camera purpose notice
    • no biometric ID
    • human restock action
  • Infrastructure condition photo triage

    Pattern template

    Computer vision · Government

    Triage citizen/inspector photos of infrastructure issues for work-order queueing.

    Problem shape: Inspection photo backlogs delay maintenance prioritization.

    Metric categories (not outcomes)
    • triage latency
    • misroute rate
    Control themes
    • geolocation minimization
    • human work-order create
  • Equipment condition assist (non-targeting)

    Pattern template

    Computer vision · Defense

    Assist maintainers reviewing equipment condition imagery; no targeting use.

    Problem shape: Maintainers need consistent first-pass condition cues.

    Metric categories (not outcomes)
    • maintainer acceptance
    • rework after assist
    Control themes
    • explicit non-targeting scope
    • classification handling
  • Safety PPE compliance assist

    Pattern template

    Computer vision · Regulated industry

    Flag possible PPE non-compliance for supervisor follow-up — not automated discipline.

    Problem shape: Safety teams cannot watch every zone continuously.

    Metric categories (not outcomes)
    • flag precision proxies
    • supervisor follow-up rate
    Control themes
    • no automated sanctions
    • worker notice
    • retention limits
  • Enterprise invoice field extraction + queue

    Pattern template

    Automation / RPA+ · Enterprise

    Extract invoice fields into AP queue; clerks confirm before posting.

    Problem shape: AP clerks re-key high volumes of similar invoices.

    Metric categories (not outcomes)
    • straight-through candidate rate
    • clerk correction rate
    Control themes
    • dual control posting
    • vendor master checks
  • SME order-status status sync

    Pattern template

    Automation / RPA+ · SME

    Push order status updates from system of record to customer channels with templates.

    Problem shape: Owners manually copy status into email/chat.

    Metric categories (not outcomes)
    • manual status touches
    • customer chase messages
    Control themes
    • template approval
    • PII minimization
  • Form intake validation assist

    Pattern template

    Automation / RPA+ · Government

    Validate required fields and attachments on intake forms before case creation.

    Problem shape: Incomplete submissions create rework loops for citizens and staff.

    Metric categories (not outcomes)
    • incomplete submission rate
    • rework cycles
    Control themes
    • accessibility
    • clear error messages
    • human exception path
  • Support-ticket routing assist

    Pattern template

    Automation / RPA+ · Defense

    Suggest ticket routing for IT/support desks; agents confirm assignment.

    Problem shape: Misrouted tickets delay resolution.

    Metric categories (not outcomes)
    • first-route accuracy proxies
    • agent override rate
    Control themes
    • no auto-close
    • audit of overrides
  • KYC document checklist automation

    Pattern template

    Automation / RPA+ · Regulated industry

    Check that required KYC documents are present before analyst review.

    Problem shape: Analysts waste time on incomplete KYC packs.

    Metric categories (not outcomes)
    • pack completeness rate
    • analyst idle waits
    Control themes
    • retention rules
    • human KYC decision
  • Enterprise research agent with human checkpoints

    Pattern template

    Agentic workflow · Enterprise

    Agent gathers internal sources into a brief; human approves any external send or action.

    Problem shape: Analysts spend cycles assembling known internal sources.

    Metric categories (not outcomes)
    • brief assembly time
    • checkpoint rejection rate
    Control themes
    • tool allow-list
    • kill switch
    • action limits
  • SME scheduling agent (propose only)

    Pattern template

    Agentic workflow · SME

    Propose meeting or job slots; human confirms bookings.

    Problem shape: Owners lose time coordinating schedules across channels.

    Metric categories (not outcomes)
    • propose-to-confirm latency
    • cancelled proposes
    Control themes
    • no silent booking
    • calendar write gated
  • Case preparation agent with officer control

    Pattern template

    Agentic workflow · Government

    Assemble case packs from approved systems; officer decides next step.

    Problem shape: Officers spend time gathering the same case artifacts repeatedly.

    Metric categories (not outcomes)
    • pack completeness
    • officer edit distance
    Control themes
    • segregation of duties
    • no auto-decision
    • audit log
  • Logistics coordination agent (advisory)

    Pattern template

    Agentic workflow · Defense

    Propose logistics coordination steps inside policy bounds; human executes.

    Problem shape: Coordination overhead slows routine logistics tasks.

    Metric categories (not outcomes)
    • proposal acceptance
    • policy violation blocks
    Control themes
    • sandbox
    • kill switch
    • no weapon/targeting tools
  • Compliance evidence gathering agent

    Pattern template

    Agentic workflow · Regulated industry

    Collect evidence artifacts for a control test; compliance reviewer closes the finding.

    Problem shape: Evidence chase consumes audit cycles.

    Metric categories (not outcomes)
    • evidence pack lead time
    • re-open rate
    Control themes
    • read-only connectors preferred
    • human close only